HSA 530 WEEK 11 FINAL EXAM PART 1

DOWNLOAD

1. Performance issues contributed to the perception that the Personnel Department was not competent can be blamed on:
2. What were the two primary activities of the Employment Office of an organization?
3. This type of HR model keeps records, track statistics and administer employee benefits.
4. If two employees have a conflict at work, this type of HR model would efficiently handle the situation.
5. What services are deemed as the basics administered by any HR department?
6. The National Labor Relations Act had the principal effect of:
7. What regulation affirmed a worker’s right to organize a union and even encouraged union activities?
8. What early regulation demonstrated a change in the direction of management’s rights?
9. What is one reason given by the textbook why HR managers spend less time in counseling, disciplinary action and termination activities than line managers?
10. If a large organization provides child care services for its employees, it normally:
11. What is one problem of having employee health housed in one of the organization’s medical divisions?
12. The textbook indicates that one problem with a manager saying “My door is always open,” is:
13. The textbook suggests that the best way a manager can keep health care professionals productive is to:
14. Most recurring, common people-related tasks should:
15. What is the rate of pay the Fair Labor Standards Act mandates for overtime compensation?
16. Preparing and verifying a position statement is the first step in:
17. Search firms may be the best recruiting tool in which of the following scenarios?
18. If a lawsuit is filed against the organization regarding reference checks, who is legally responsible?
19. Negligent hiring refers to:
20. The original Civil Service Act:
21. The hiring process for individuals seeking employment at state and local health care organizations covered by civil service:
22. In regards to the statement “there is no perfect candidate for any job,” an interviewer should keep in mind which of the following?
23. From the interviewer’s perspective, which is true about effective interviews?
24. What is the halo effect pertaining to the interviewing process?
25. An effective mentoring relationship between a new employee and an experienced employee:
26. A department manager faced with a variety of training requirements may conduct a:
27. When is it best to address training needs?
28. What is the most common on-the-job injury?
29. Maria goes to William, her department manager, and exclaims, “Nipa just started here last month and she is getting paid more than me.  I’ve been here four years!”  What should William do?
30. The benefits under Workers’ Compensation laws generally pay: