HSA 525 WEEK 8 HOMEWORK

DOWNLOAD

• Assignment Exercises 17-1, 17-2, and 17-3 on pages 498 through 500 
• Assignment Exercises 18-1, 18-2, and 18-3 on pages 500 through 501 

HSA 525 WEEK 9 HOMEWORK

DOWNLOAD

• Assignment Exercises 20-1 on pages 503 through 504
• Assignment Exercises 21-1, 21-2, and 21-3 on pages 504 through 506

HSA 530 WEEK 10 ASSIGNMENT 3 HUMAN RESOURCES PLANNING AND EMPLOYEE RELATIONS

DOWNLOAD

Assignment 3: Human Resources Planning and Employee Relations

Due Week 10 and worth 360 points

Building on the work that you completed in Assignment 2, continue evaluating the role of functions HR in creating a set of Human Resources’ policies and procedures for the acute care hospital.

Write a five to six (5-6) page paper in which you:

1. 1.     Explain the importance of maintaining accurate and objective employee records, indicating the consequences that may result from lack of record keeping. Provide support for your rationale.
2. 2.    Provide an example of formal and an example of informal documentation that would normally be maintained in an employee file, indicating how each is likely to protect an employer.
3. 3.    Determine the most significant factor that will ensure an effective legal termination, indicating the most likely way employees can protect themselves from termination in a downsizing situation. Provide support for your rationale.
4. 4.    Analyze two (2) major challenges that today’s health care leaders face in trying to uphold the ethics of critique, justice, and caring, indicating how managers can balance the need for ethics with employee and organizational needs.
5. 5.    Create a detailed outline of an effective succession planning process that will help ensure a smooth transition as members of the management team at your organization begin to retire. (The plan should prescribe, at a minimum, how to identify employees for advancement, training and development programs, mentorships, and a timeline for preparing leaders for their role.)
6. 6.    From both a management and employee perspective, justify or dispute unionization. Provide support for your rationale.
7. 7.    Suggest the best way in which HR can continue to be an effective strategic partner in helping this organization achieve its future goals. Provide support for your rationale.
8. 8.    Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

• Analyze the unique aspects of managing human resources in health care organizations.
• Analyze the impact of labor unions on the health care industry.
• Use technology and information resources to research issues in health services human resource management.

• Demonstrate the importance of HR as a strategic partner in health care organizations.

• Write clearly and concisely about health services human resource management using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

HSA 530 WEEK 11 FINAL EXAM PART 1

DOWNLOAD

1. Performance issues contributed to the perception that the Personnel Department was not competent can be blamed on:
2. What were the two primary activities of the Employment Office of an organization?
3. This type of HR model keeps records, track statistics and administer employee benefits.
4. If two employees have a conflict at work, this type of HR model would efficiently handle the situation.
5. What services are deemed as the basics administered by any HR department?
6. The National Labor Relations Act had the principal effect of:
7. What regulation affirmed a worker’s right to organize a union and even encouraged union activities?
8. What early regulation demonstrated a change in the direction of management’s rights?
9. What is one reason given by the textbook why HR managers spend less time in counseling, disciplinary action and termination activities than line managers?
10. If a large organization provides child care services for its employees, it normally:
11. What is one problem of having employee health housed in one of the organization’s medical divisions?
12. The textbook indicates that one problem with a manager saying “My door is always open,” is:
13. The textbook suggests that the best way a manager can keep health care professionals productive is to:
14. Most recurring, common people-related tasks should:
15. What is the rate of pay the Fair Labor Standards Act mandates for overtime compensation?
16. Preparing and verifying a position statement is the first step in:
17. Search firms may be the best recruiting tool in which of the following scenarios?
18. If a lawsuit is filed against the organization regarding reference checks, who is legally responsible?
19. Negligent hiring refers to:
20. The original Civil Service Act:
21. The hiring process for individuals seeking employment at state and local health care organizations covered by civil service:
22. In regards to the statement “there is no perfect candidate for any job,” an interviewer should keep in mind which of the following?
23. From the interviewer’s perspective, which is true about effective interviews?
24. What is the halo effect pertaining to the interviewing process?
25. An effective mentoring relationship between a new employee and an experienced employee:
26. A department manager faced with a variety of training requirements may conduct a:
27. When is it best to address training needs?
28. What is the most common on-the-job injury?
29. Maria goes to William, her department manager, and exclaims, “Nipa just started here last month and she is getting paid more than me.  I’ve been here four years!”  What should William do?
30. The benefits under Workers’ Compensation laws generally pay:

HSA 530 WEEK 11 FINAL EXAM PART 2

DOWNLOAD

1. What statement best describes the HR department’s role in the performance appraisal process?
2. As compared with timing appraisals to coincide with each employee’s anniversary date, the practice of evaluating all employees during the same brief time period:
3. What three components are necessary to make an appraisal approach based on objectives complete and legitimate?
4. The primary objective of disciplinary action should always be to:
5. Critics of replacing employee sick leave with the paid-time-off approach say:
6. According to the textbook, what are the two keys to preventing disciplinary action?
7. Which statement is true about The Employee Polygraph Protection Act?
8. Documenting all counseling sessions results in:
9. Who does the Fair Credit Reporting Act protect?
10. If an organization cannot produce documents asked for by a court of law, the court will:
11. Which statement is true about employee files kept by a manager?
12. When does a manager or supervisor have access to an employee’s file who is not a direct report?
13. According to the textbook, what is the main cause of morale problems?
14. Before a manager can fire an employee, what will HR do first?
15. How is severance pay usually determined?
16. Which of the following statements is false concerning the board member and her hidden agenda?
17. When replacing an outgoing CEO, what should be avoided?
18. Which is true about a groomed successor?
19. What is one indication that employees may be organizing a union?
20. What assumption do executives often make about supervisors and managers?
21. What is the most effective way of preventing a union from forming in an organization?
22. What management system relies on employees wanting to do their jobs?
23. What management style minimizes the importance of people?
24. Most experts consider which of the following pieces of legislation to be the most far-reaching and important in personnel matters?
25. Which of the following is true about mediation?
26. Which represents the most basic reason an organization would hire a consultant?
27. What is the difference between outsourcing and consulting services?
28. What type of consultant would be hired to help a hospital create a succession plan for the CEO?
29. What is the best way a manager can combat speculating employees?
30. Why is the HR department referred to as offering “soft” services?

HSA 530 WEEK 5 MIDTERM EXAM

DOWNLOAD

1. “Outsourcing” of payroll refers to:
2. Performance issues contributed to the perception that the Personnel Department was not competent can be blamed on:
3. The three major areas of change currently impacting the health care field are:
4. Which of the following operations advances the work of the organization?
5. When an organization down-sizes its support staff, what is usually the immediately affect to the organization?
6. Of legislation in place prior to 1964, the regulations primarily affecting managers:
7. One possible criticism of  the Rehabilitation Act may be:
8. What regulation set standards in employing minors?
9. What task does a department manager have to do in order to start the recruitment process to hire an employee?
10. Concerning the organization’s compensation and benefits programs, the department manager must:
11. If a large organization provides child care services for its employees, it normally:
12. What is one problem associated with managing a heterogeneous work group?
13. The phrase “heterogeneous work group” refers to:
14. What is the rate of pay the Fair Labor Standards Act mandates for overtime compensation?
15. Which of the following statements best summarizes who is responsible for conducting a position analysis?
16. Why should the practice of having a new employee start work before the recruiting process is complete be avoided?
17. According to the textbook, which statement best summarizes the relationship between the HR department and a department manager regarding recruiting activities?
18. Some HR departments have adopted a position of sharing only a former employee’s title and dates of employment in order to:
19. The hiring process for individuals seeking employment at state and local health care organizations covered by civil service:
20. The original Civil Service Act:
21. In regards to writing notes during the interview, the textbook suggests:
22. Which of the following should be avoided in an interview because it does not give the candidate a signal to stop talking?
23. What is the halo effect pertaining to the interviewing process?
24. The basis for department training should focus on:
25. When an employee is “cross trained” it refers to being able to:

HTM 100 FINAL EXAM

DOWNLOAD

1. Some of the driving forces and trends with college campus foodservice are
2. What managed services company began by turning vending into a service?
3. Compared to commercial operations, managed services have the advantage of
4. For patients whose diets are not restricted, some hospitals have adopted a concept called
5. A person considering a position in a high-end hospital food service setting should
6. One of the greatest influences on tourism is
7. Cultural tourism or World Heritage sites are often designated by
8. Rail travel in the United States was established around the
9. New money spent by tourists and then respent by hotels and restaurants in the community for goods and services is known as
10. The leading international organization in the field of travel and tourism is
11. Recreation is defined as
12. Which of the following is the primary difference between club management and hotel management?
13. Mardi Gras is an example of a(n)
14. Which theme park company is dedicated to preserving marine life and uses innovative programs to research wildlife dilemmas?
15. National parks in the United States typically see approximately
16. The first modern casino in Las Vegas was opened on the strip in
17. Placing a bet on an unknown outcome with the hope of securing a gain is
18. The total amount wagered in gambling is called
19. Betting against the ”house” is ________ gambling.
20. Nevada legalized gambling in
21. Convention Bureaus primarily
22. These groups are price consciousbecause the majority of the functions are paid for by the individual or attendee.
23. A lecture and a dialogue that allow participants to share experiences in a particular field is known as a
24. The payment exchanged for the promise(s) stated in a contract is called the
25. A small group led by a facilitator or trainer—generally involving exercises to enhance skills or develop knowledge in a specific topic—is a
26. Management of events often takes place at convention centers or hotels where ____________ handle all arrangements after the sales manager has completed the contracts.
27. ________________ provide(s) training, certification, networking, and assistance with business plans and other consulting services for their members.
28. ___________ skills are critical in making those you do business with feel comfortable and in handling situations appropriately.
29. What event’s purpose is usually related to the agriculture industry and evokes memories of games, attractions, and fun food?
30. Which of the stages of event management should take place at each stage of the event and is the final step that can measure the success of the event in meeting goals and objectives?
31. A key skill for a successful manager is
32. Great leaders
33. ________ manage the work of line employees.
34. The first question that leaders ask themselves is usually
35. ________ are responsible for short-term planning.